November 2018 | Matrix 7 Archive

Export Office 365 Email to PST File

This will guide you through the process of exporting your Office 365 email to a PST for archiving or backup purposes. Let's begin... Before you can start the process you need to ensure your global admin account has the correct permissions to carry out this task. To update the permissions do the following: - Log…

29/11/2018

Matrix7

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Office 365

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Win 2016 RDP Black Screen

One of our clients recently started to experience the dreaded RDP Black Screen issue on their Win 2016 servers. I had read about this problem, but never witnessed it first hand. The only thing that managed to get the servers operational again was a reboot. Not good in commercial environment. After much research, I thought…

12/11/2018

Matrix7

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Windows Server

RDP Server, Win 2016

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Win 2016 RDP Adobe Acrobat Keeps Crashing on Launch

This is a quick "How To" fix for when you're trying to open Adobe Acrobat Reader from the desktop shortcut in Windows 2016 or 2012R2 environment and discover that it is slow to open and then crashes. I had to muck around with this for a good hour or so to rectify the issue, so…

10/11/2018

Matrix7

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Windows Server

RDP Server, Windows 2016

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3813