Tag Archive for "Outlook"

O365 Outlook Not Receiving Email

We recently had a client that contacted us with a support request that said that they were not receiving any email into their Office 365 mailbox. This was a tiny company with only one mailbox shared amongst 4 users. We did the standard checks to see whether the domain had expired and whether the DNS…

27/09/2019

Matrix7

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Office 365, Outlook

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1497

Outlook 2016 Search Function Not Working on Shared Mailboxes

You discover that the search function in Outlook returns no results when searching a shared mailbox, yet it works fine in your primary mailbox. You've even tried to delete your profile and re-create it and still the problem persists. Before we start the rectification process, please ensure you have killed off your instance of Teams,…

29/05/2019

Matrix7

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Office 365, Windows Server

Outlook

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8689

O365 Outlook Needs Password but Password Dialogue Disappears

You are using Office 365 and you turn on your PC and open Outlook but discover that Outlook requires a password. The message "Need Password" is staring at you from the info bar at the bottom of the Outlook window. You click to try and input your password, but it quickly pops up then the…

09/04/2019

Matrix7

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Office 365

Office 365, Outlook

7 comments

10395

Win 2016 RDP Outlook Cannot Perform the Search

Just a quick post to hopefully help other system admins out there who have applied the Microsoft Late November patches to their RDP servers that affects the Outlook search function. The offending patch is KB4467684: November 27, 2018—KB4467684 (OS Build 14393.2639), but don't simply uninstall it because there are reports that your server will refuse…

11/01/2019

Matrix7

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Windows Server

Outlook, Windows 2016

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1853